# G-Tateth API Documentation ## Docs - [Get performance metrics for your tenant](https://docs.g-tateth.com/api-reference/analytics/get-performance-metrics-for-your-tenant.md) - [Get usage history over multiple months](https://docs.g-tateth.com/api-reference/analytics/get-usage-history-over-multiple-months.md) - [Get usage statistics for your tenant](https://docs.g-tateth.com/api-reference/analytics/get-usage-statistics-for-your-tenant.md) - [Create a new API key](https://docs.g-tateth.com/api-reference/api-keys/create-a-new-api-key.md) - [Get details of a specific API key](https://docs.g-tateth.com/api-reference/api-keys/get-details-of-a-specific-api-key.md) - [Get usage statistics for an API key](https://docs.g-tateth.com/api-reference/api-keys/get-usage-statistics-for-an-api-key.md) - [List all API keys for your tenant](https://docs.g-tateth.com/api-reference/api-keys/list-all-api-keys-for-your-tenant.md) - [Permanently delete an API key](https://docs.g-tateth.com/api-reference/api-keys/permanently-delete-an-api-key.md) - [Revoke (deactivate) an API key](https://docs.g-tateth.com/api-reference/api-keys/revoke-deactivate-an-api-key.md) - [Update an API key](https://docs.g-tateth.com/api-reference/api-keys/update-an-api-key.md) - [Get a specific conversation by ID](https://docs.g-tateth.com/api-reference/conversations/get-a-specific-conversation-by-id.md) - [List all conversations for your tenant](https://docs.g-tateth.com/api-reference/conversations/list-all-conversations-for-your-tenant.md) - [Get a specific customer by ID](https://docs.g-tateth.com/api-reference/customers/get-a-specific-customer-by-id.md) - [List all customers for your tenant](https://docs.g-tateth.com/api-reference/customers/list-all-customers-for-your-tenant.md) - [Configure phone service](https://docs.g-tateth.com/api-reference/telephony/configure-phone-service.md): Sets up phone service for your tenant - [Create IVR menu](https://docs.g-tateth.com/api-reference/telephony/create-ivr-menu.md): Creates an interactive voice response menu - [Delete call recording](https://docs.g-tateth.com/api-reference/telephony/delete-call-recording.md): Permanently delete a call recording - [Get call history](https://docs.g-tateth.com/api-reference/telephony/get-call-history.md): Retrieves call history with filtering and pagination - [Get queue status](https://docs.g-tateth.com/api-reference/telephony/get-queue-status.md): Get current call queue status and wait times - [Get recording download link](https://docs.g-tateth.com/api-reference/telephony/get-recording-download-link.md): Get a secure download link for call recording - [Get WebRTC capability token](https://docs.g-tateth.com/api-reference/telephony/get-webrtc-capability-token.md): Generates a capability token for WebRTC calls - [Handle incoming call webhook](https://docs.g-tateth.com/api-reference/telephony/handle-incoming-call-webhook.md): Webhook endpoint for incoming calls from your telephony provider. Called automatically by the provider. - [Initiate outbound call](https://docs.g-tateth.com/api-reference/telephony/initiate-outbound-call.md): Initiates an outbound call to a customer - [Update call metadata](https://docs.g-tateth.com/api-reference/telephony/update-call-metadata.md): Add notes, tags, or other metadata to a call - [Create a new webhook](https://docs.g-tateth.com/api-reference/webhooks/create-a-new-webhook.md) - [Delete a webhook](https://docs.g-tateth.com/api-reference/webhooks/delete-a-webhook.md) - [Get a specific webhook by ID](https://docs.g-tateth.com/api-reference/webhooks/get-a-specific-webhook-by-id.md) - [Get webhook delivery logs](https://docs.g-tateth.com/api-reference/webhooks/get-webhook-delivery-logs.md) - [List all webhooks for your tenant](https://docs.g-tateth.com/api-reference/webhooks/list-all-webhooks-for-your-tenant.md) - [Test a webhook by sending a test event](https://docs.g-tateth.com/api-reference/webhooks/test-a-webhook-by-sending-a-test-event.md) - [Update a webhook](https://docs.g-tateth.com/api-reference/webhooks/update-a-webhook.md) - [Get conversation messages](https://docs.g-tateth.com/api-reference/widget/get-conversation-messages.md): Retrieves all messages for a conversation - [Get online agents](https://docs.g-tateth.com/api-reference/widget/get-online-agents.md): Returns list of currently online support agents - [Initialize widget session](https://docs.g-tateth.com/api-reference/widget/initialize-widget-session.md): Creates a new widget session and returns session configuration - [Send a message from widget](https://docs.g-tateth.com/api-reference/widget/send-a-message-from-widget.md): Sends a message from the widget to your support team - [Disconnect Zoho integration](https://docs.g-tateth.com/api-reference/zoho-integration/disconnect-zoho-integration.md): Disconnect and deactivate a Zoho CRM integration - [Get Zoho import history](https://docs.g-tateth.com/api-reference/zoho-integration/get-zoho-import-history.md): Get history of all import operations for a Zoho integration - [Get Zoho import status](https://docs.g-tateth.com/api-reference/zoho-integration/get-zoho-import-status.md): Get the current status and progress of a Zoho data import - [Get Zoho integration details](https://docs.g-tateth.com/api-reference/zoho-integration/get-zoho-integration-details.md): Get details of a specific Zoho CRM integration - [Get Zoho module fields](https://docs.g-tateth.com/api-reference/zoho-integration/get-zoho-module-fields.md): Get available fields for a Zoho CRM module (Contacts, Deals, Cases, etc.) - [Initiate Zoho OAuth flow](https://docs.g-tateth.com/api-reference/zoho-integration/initiate-zoho-oauth-flow.md): Get OAuth authorization URL to connect Zoho CRM account - [List all Zoho integrations](https://docs.g-tateth.com/api-reference/zoho-integration/list-all-zoho-integrations.md): Get all connected Zoho CRM integrations for the current tenant. Use the `_id` field from the response as the `integration_id` parameter in other endpoints. - [Start Zoho data import](https://docs.g-tateth.com/api-reference/zoho-integration/start-zoho-data-import.md): Start importing contacts, deals, tickets, and notes from Zoho CRM - [Changelog](https://docs.g-tateth.com/changelog.md) - [API Versioning](https://docs.g-tateth.com/guides/api-versioning.md): Understanding API versions and migration guide - [Authentication](https://docs.g-tateth.com/guides/authentication.md) - [Best Practices](https://docs.g-tateth.com/guides/best-practices.md) - [Chat Widget Implementation](https://docs.g-tateth.com/guides/chat-widget.md): Complete guide to implementing the G-Tateth chat widget on your website - [Error Handling](https://docs.g-tateth.com/guides/error-handling.md): Comprehensive guide to handling API errors and status codes - [Getting Started](https://docs.g-tateth.com/guides/getting-started.md) - [Postman Collection](https://docs.g-tateth.com/guides/postman-collection.md): Import our Postman collection to test the API quickly - [Rate Limits](https://docs.g-tateth.com/guides/rate-limits.md) - [Voice & Phone API](https://docs.g-tateth.com/guides/voice-phone-api.md): Complete guide to integrating voice and phone capabilities with G-Tateth - [Webhooks](https://docs.g-tateth.com/guides/webhooks.md) - [Zoho CRM Integration](https://docs.g-tateth.com/guides/zoho-integration.md): Complete guide to integrating Zoho CRM and importing your data into G-Tateth - [Welcome to G-Tateth API Documentation](https://docs.g-tateth.com/index.md): Complete API documentation for the G-Tateth CRM platform - [Flutter SDK](https://docs.g-tateth.com/sdks/flutter.md): Client-facing guide for integrating the g-tateth mobile chat SDK in Flutter apps. - [JavaScript SDK](https://docs.g-tateth.com/sdks/javascript.md) - [PHP SDK](https://docs.g-tateth.com/sdks/php.md) - [Python SDK](https://docs.g-tateth.com/sdks/python.md) - [React Native SDK](https://docs.g-tateth.com/sdks/react-native.md): Client-facing guide for integrating the g-tateth mobile chat SDK in React Native apps. ## OpenAPI Specs - [openapi](https://docs.g-tateth.com/openapi.json) ## Optional - [Documentation](https://docs.g-tateth.com) - [API Reference](https://docs.g-tateth.com/api-reference)