Initiate outbound call
Telephony
Initiate outbound call
Initiates an outbound call to a customer
POST
Initiate outbound call
Authorizations
JWT session token authentication. Use for user-context requests. The token is returned by the login endpoint and expires after 15 minutes.
Body
application/json
Customer phone number in E.164 format
Example:
"+2348012345678"
ID of the agent making the call
Existing customer ID (optional)
Link call to existing conversation
Custom greeting message to play before connecting
Enable call recording